International Shipping Policy of Artsupply.com

Thank you for placing an order with ArtSupply.com.
We are honored to be part of your creative process.
The following is our International Shipping policy.
Your feed back is most appreciated.
You are the reason we are in business.

united states post office logo

Some items cannot ship outside of the US.
This includes any hazardous or flammable materials.
Notification will be given if this applies.

The items,their cost, their weight and size, and the destination determine the method of shipment and the cost of shipping international orders.

International orders are shipped by the United States Postal Service thru Express Mail (3-5 day service)
and Priority Mail (6-10 day service), and also by UPS on request.

Shipping charges will be calculated and an email will be sent for your approval within 2-3 business days. Orders will not ship without your approval. A phone number is required for delivery.

**The recipient is responsible for all taxes, duties, and brokerage fees. These cannot be estimated prior to shipping. We are unable to remove pricing from documents, as the correct value must be provided.

International orders do not ship without customer approval
For questions regarding shipping charges please email [email protected]

 

If you prefer you may create and use a Bongo account for your international shipments.

It is not required however.

 

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click here to Get Started:

 

 

TRACKING NUMBERS

  • You will be emailed a tracking number when your order is shipped.

 

CONTACTING THE SHIPPING DEPARTMENT

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