9/4/2008
In the event of that your item was damaged in transit to you, A CLAIM MUST BE MADE TO THE UPS DRIVER and to ArtSupply.com
All freight claims are your responsibility, check your package for damage
BEFORE signing. This makes it easier for you to make your freight claim with UPS.
YOU HAVE 48 HOURS TO MAKE THE CLAIM FOR DAMAGED ITEMS:PLEASE LOOK AT YOUR ITEMS UPON RECIVING THEM.If the item has a manufactured flaw, please contact us within 7 days at 773-292-2992 and we will help you get a replacement item from the manufacturer of the product. ArtSupply.com can not be held responsible for any damages due to handling, misuse of a product or damages resulting from misuse or improper handling of any product sold. Damage claims do not apply to fragile items such as pastels cracked in transit .
YOU HAVE 48 HOURS TO MAKE THE CLAIM FOR DAMAGED ITEMS:PLEASE LOOK AT YOUR ITEMS UPON RECIVING THEM.If the item has a manufactured flaw, please contact us within 7 days at 773-292-2992 and we will help you get a replacement item from the manufacturer of the product. ArtSupply.com can not be held responsible for any damages due to handling, misuse of a product or damages resulting from misuse or improper handling of any product sold. Damage claims do not apply to fragile items such as pastels cracked in transit .
SHIPMENT ERRORS : If you have received the wrong product due to our error, you have 10 days to make a claim.
